Privacy Policy
# Privacy Policy
**Effective Date: 01-01-2025**
FlowHora ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://flowhora.com) or use our services.
By accessing or using FlowHora, you agree to the practices described in this Privacy Policy.
## 1. Information We Collect
### a. Personal Information
When you register or interact with our platform, we may collect the following:
* Name
* Email address
* Phone number
* Billing and payment details
### b. Non-Personal Information
We also collect non-identifiable information such as:
* Browser type and version
* IP address
* Device information
* Website usage data (e.g., pages visited, time spent on the site)
### c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content.
## 2. How We Use Your Information
We use the collected information for the following purposes:
* To provide and improve our services.
* To process transactions and send billing information.
* To communicate updates, offers, and promotional content.
* To ensure the security of your account.
* To analyze website traffic and user behavior for optimization.
## 3. How We Share Your Information
We do not sell, trade, or rent your personal information. However, we may share it under these circumstances:
* **Service Providers:** With trusted third-party vendors who assist in delivering our services (e.g., payment processors, hosting providers).
* **Legal Compliance:** To comply with legal obligations or respond to valid legal requests.
* **Business Transfers:** In case of a merger, acquisition, or asset sale, your information may be transferred.
## 4. Data Security
We implement robust security measures to protect your data, including encryption, firewalls, and secure access protocols. However, no method of transmission over the internet is entirely secure.
## 5. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
## 6. Your Rights
You have the following rights concerning your data:
* **Access:** Request a copy of your personal data.
* **Correction:** Update or correct inaccuracies in your data.
* **Deletion:** Request the deletion of your personal data.
* **Opt-Out:** Unsubscribe from marketing communications.
To exercise these rights, please contact us at [support@flowhora.com](mailto:support@flowhora.com).
## 7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before engaging.
## 8. Children’s Privacy
FlowHora is not intended for use by individuals under the age of 18. We do not knowingly collect information from children.
## 9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.
## 10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
đź“§ Email: info@flowhora.com